At jellyscatstore, we are proud to offer international shipping to customers around the world. We want to make sure your jellyscatstore pillow gets delivered no matter where you are. Please take a moment to read our International Shipping Policy for important information about delivery times, costs, and other important details.
- Shipping Locations
We ship to multiple countries around the world. During checkout, you can select your country to view available shipping options and rates. If your country is not listed, please contact us at gfnazezrvi@iubridge.com and we will do our best to accommodate your request.
- Shipping Costs
Shipping costs for international orders depend on the destination and the weight of the product being shipped. You can view the total shipping cost before completing your order at checkout. Please note that shipping costs are non-refundable.
- Delivery Times
Delivery times for international orders vary depending on the destination country. On average, international shipments can take anywhere from 7 to 21 business days to arrive. Keep in mind that delivery times are estimates and can vary based on factors such as customs processing and local postal services.
Once your order has been shipped, you will receive a tracking number so you can follow its progress. However, please note that it may take some time for tracking information to update, especially for international shipments.
- Duties, Duties, and Taxes
International orders may be subject to duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer. Please note that customs procedures may cause delays to your shipment, and we recommend that you check with your local customs office for more information about potential charges.
- Order Processing
Orders are typically processed and shipped within 2-3 business days of payment received. Please note that processing time may vary depending on product availability, order volume, and holidays.
We will promptly notify you if there are any issues with your order or payment. Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
- Shipping Carriers
We use trusted international shipping carriers such as DHL, FedEx, and China Post to ensure reliable and safe delivery of your order. The carrier will depend on the shipping method and destination country selected at checkout.
- Shipping Restrictions
Some countries or regions may have shipping restrictions or limitations. If your order cannot be shipped to your location due to such restrictions, we will contact you and offer a full refund or assist you in selecting an alternative shipping address.
- Lost or Damaged Shipments
If your order is lost or damaged in transit, please contact us immediately at gfnazezrvi@iubridge.com. We will work with the carrier to resolve the issue and provide a replacement or refund if necessary.
- Shipping Address
Please ensure that the shipping address entered during checkout is accurate and complete. jellyscatstore is not responsible for any delays, lost packages, or additional charges caused by incorrect or incomplete shipping information. If you need to update your shipping address, please contact us as soon as possible before your order is shipped.
We are committed to ensuring that your experience with jellyscatstore is as smooth and pleasant as possible. If you have any questions or need assistance with international shipping, please feel free to contact our customer service team at gfnazezrvi@iubridge.com.
Thank you for choosing jellyscatstore — we look forward to bringing comfort and happiness to your home!